BUYER has the right to withdraw within (14) days from the delivery of the product subject to the contract to himself or to the person/organization at the address indicated. In order to exercise the right of withdrawal, a notification must be made to jakuzi.co. by fax, email or telephone within this period and the product must not be used within the framework of the provisions of the relevant article. If this right is exercised, it is mandatory to return the copy of the cargo delivery document stating that the product delivered to the third party or the BUYER was sent to jakuzi.co and the original invoice. The product price will be returned to the BUYER within 14 days following the receipt of these documents. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be refunded. The shipping cost of the product returned due to the right of withdrawal is borne by the BUYER.
The right of withdrawal cannot be exercised for products that cannot be returned due to their nature, disposable products, copyable software and programs, products that deteriorate quickly or have expired. The use of all kinds of software and programs, consumables (Line Stone, Marking Pen, etc.) and the right of withdrawal is subject to the condition that the packaging of the product is unopened, intact and the product is unused.
In addition, the consumer cannot exercise his right of withdrawal for goods produced in accordance with the consumer's special wishes and demands or personalized by making changes or additions.
If the payment is made by credit card or a similar payment card, the consumer may request the cancellation of the payment transaction on the grounds that the card was used without his/her consent and unlawfully. In this case, the card issuer returns the payment amount to the consumer within 10 days from the date of notification of the objection.
